Kopra Hospital Solution is a web-based service that provides hospitals with an efficient solution for processing payments from general patients, offering reconciliation, reports, and a payment receipt dashboard for both general patients and BPJS Kesehatan patients.

Kopra Hospital Solution is a web-based service via https://newmhas.bankmandiri.co.id which can be accessed anytime and anywhere with internet connection via a browser on a computer, laptop, mobile phone, and tablet.

Customers who can use Kopra Hospital Solution services are Healthcare Facilities, such as Hospitals and Clinics that need a simple way to manage the payments from the patients.

Payment methods that can be accommodated for monitoring payment from patient (those who do not use Insurance) at Kopra Hospital Solution include cash, transfer, debit cards, credit cards, and QRIS.

• Informative: Presents the trend of payments from patients in the form of graphs according to the desired period. It can present detailed payment information per patient, per service group, and per method of payment in the form of reports quickly and practically.
• Detail: Inform the payment details per patient in the hospital payment report.
• Easy: Facilitates the hospital management in monitoring the receipts of payments from patient. Information of income can be accessed anywhere and anytime with the Internet.
• Automatically: Automatic reconciliation process with the bank’s data. 

• Dashboard: Provides convenience for monitoring receipts at the cashier and BPJS Health claims which include monitoring BPJS Health claims, Diagnosis, Procedures, ALOS (Average Length of Stay) and Severity Level.
• Reception: Access to the payment acceptance process from out of pocket patients or general patients.
• Reconciliation: Provides convenience for reconciling claim submission data (in the form of an unencrypted txt file from INACBGS) with BPJS Kesehatan verification data.
• Receipt Report: Access to view details of receipts at the cashier.
• BPJS Health Claim Report: Access to view BPJS Health claim details along with supporting diagnoses and procedures.
• History: Access to view posting transactions that enter the Health Facility account.

There are no fees charged to the Customer.

• Customers already have a Kopra by Mandiri user.
• Customers fill out the registration form and then receive a user activation link via their registered email.
• Customers log in to Kopra by Mandiri.
• Customers access the Hospital Solution menu and enter credentials according to the email received.

The risks that may arise from using the Kopra Hospital Solution are operational risks such as errors in data input and uploading BPJS files which cause inappropriate BPJS reconciliation mapping and dashboards.

You can contact the Relationship Manager and visit the nearest Bank Mandiri Branch Office or via the call center 14000.