In order to safeguard and enhance Bank Mandiri’s reputation, risk control systems and facilities are needed through active participation of Bank Mandiri employees and other stakeholders to submit reports regarding acts or indications of fraud, non-fraud and/or other violations that can harm customers and Bank Mandiri.
This is in line with the 2nd Pillar of Anti-Fraud Strategy (SAF), namely the Detection Pillar which is part of a fraud control system, that includes a Whistle Blowing System (WBS) mechanism. In its implementation, Bank Mandiri has provided media for reporting violation directly to the CEO of Bank Mandiri called Letter to CEO (LTC).
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Website
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Letter
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PO BOX 1007 JKS 12007
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E-Mail
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SMS and WA
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Confidentiality of Whistleblower
SAs an embodiment of Bank Mandiri's commitment to maintain the confidentiality of reported data from unauthorized parties, Bank Mandiri will provide:
- Guarantee for the confidentiality of whistleblower's identity
- Guarantee for the confidentiality of the contents of submitted report
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