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Livin'   /   Education  /   How to Cardless Withdrawal

How to Cardless Withdrawal on Livin' by Mandiri

Download Now! Discover all the convenience of financial transactions on Livin'. And learn how to use it here.

How to Cardless Withdrawal

1

On the Livin' log in page tap Cash Withdrawal

 

2

Select Other Options

 

3

Select Withdrawal Amount

 

4

Select the amount available and tap Continue

 

5

Double check the amount then tap Create Token Code

 

6

Enter PIN Livin'

 

7

Withdrawal code and withdrawal time limit appear, tap Create Token Code if the withdrawal time limit is over

 

How to Cardless Withdrawal from Home Page

1

On the menu page tap Cash Withdrawal

 

2

Select your desired nominal

 

3

Select Next

 

4

Check the amount again and tap Generate Token Code

 

5

Enter PIN Livin'

 

6

Withdrawal Code and withdrawal deadline appear, tap Generate Token Code if the withdrawal deadline is over

 

Advanced Method Cardless Withdrawal at ATM

1

Click Livin' by Mandiri

 

2

Click Withdrawal

 

2

Enter Mobile Number then select Correct

 

4

Enter the Token Number that has been created on Livin by Mandiri

 

5

Wait for the process to finish

 

6

Transaction completed

 

FAQ - TARTUN CARDLESS

Frequently Asked Questions (FAQs)

Cardless Withdrawal is a feature that provides cash withdrawal services at Bank Mandiri ATM machines without a debit card for Bank Mandiri customers using the Livin' by Mandiri application. Cash withdrawal transactions can be made using the mobile number registered in Livin' by Mandiri and the cardless withdrawal token that the customer has previously created via the Livin' by Mandiri application.

The cardless withdrawal token that the customer has created will be active for 1 hour. Cash withdrawal tokens cannot be used again after 1 hour since the token was created.

Cardless withdrawal transactions are limited to the limit of IDR 5,000,000 (five million rupiah) per day.

Cardless withdrawal transactions are limited to the limit of IDR 1,000,000 (one million rupiah) per transaction.

Yes. Customers can create up to 5 active cardless withdrawal tokens at the same time. There is no limit on the number of tokens created per day.

The minimum nominal cash withdrawal amount is IDR. 100,000 (one hundred thousand rupiah) with the largest denomination that can be purchased by the ATM machine used by the Customer.

There are no additional fees charged to customers who make cardless wtihdrawal at the Bank Mandiri ATM machine.

Information regarding the code that has been successfully generated will appear in the inbox at New Livin' by Mandiri and list of active tokens in the Cardless menu inside Livin’ by Mandiri app.

Accounts that can be the source of withdrawal funds is a Rupiah Mandiri individual savings account or checking account that are currently on active status.

Risiko yang The risks inherent in cardless withdrawal transactions include:

  • Data security risks:
    The risk of providing cellphone numbers and/or cardless withdrawal tokens to untrusted parties, resulting in false transactions by irresponsible parties.
  • Risk of transaction failure:
    Risk of transaction failure if the customer makes transactions more than the daily limit, does not have sufficient balance, or uses the wrong cellphone number and cardless withdrawal token.
  • Risks of cardless withdrawal tokens expired:
    Risk of cardless withdrawal tokens expire which causes the tokens that the customer has previously created can no longer be used for transactions because they exceed the predetermined active token time limit.
  • Risk of System Failure:
    There is a risk of connection problems or maintenance, causing token creation activities and/or cardless withdrawal transactions to fail.

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