AXA Mandiri Financial Services New

Insurance (AXA Mandiri)

Enjoy various life and health insurance products of AXA Mandiri that suits your protection needs.

Synergy of Two Strengths

PT AXA Mandiri Financial Services (AXA Mandiri) is a joint life insurance company between PT Bank Mandiri (Persero) Tbk (51% share) and National Mutual International Pty. Limited (AXA Group–49% shares) which is licensed and overseen by the Financial Services Authority. Has been present for 19 years in Indonesia to empower people have a better life.

AXA Mandiri has served 4 million customers by providing a variety of innovative product solutions, according to the needs of community protection, including life insurance, health insurance, critical illness insurance, pension funds (DPLK AXA Mandiri), to future financial planning.

AXA Mandiri marketed its insurance products through Bank Mandiri since December 2023 which is supported by more than 2,000 Financial Advisors spread across Bank Mandiri and Bank Syariah Indonesia branch offices throughout Indonesia, as well as more than 369 Tele-Sales and Corporate Sales officers.

Bank Mandiri
 
Bank Mandiri

Value added Products

 

AXA Mandiri provides life and/or health insurance products, both traditional (non-insurance products associated with investment) and insurance products linked with investment (PAYDI).

The traditional life and/or health insurance products offered by AXA Mandiri are Asuransi Mandiri Proteksi Penyakit Tropis, Asuransi Mandiri Proteksi Kanker Dini, Asuransi Mandiri Proteksi Jantung, Asuransi Mandiri Secure CritiCare, Asuransi Mandiri Proteksi Kesehatan Syariah, Asuransi Mandiri Life Protection, Asuransi Mandiri Secure Life, Asuransi Mandiri Secure Life Extra, Asuransi Mandiri Flexi Proteksi, Asuransi Mandiri Mikro Jiwa Terlindungi (Si Jitu), and Asuransi Mandiri Mikro Sejahtera.

As for insurance products linked with investment (PAYDI), AXA Mandiri offers Asuransi Mandiri Investasi Prestise, Asuransi Mandiri Elite Plan, Asuransi Mandiri Elite Plan Syariah, and Asuransi Mandiri Legacy Plan. These basic PAYDI products can also be supplemented with various additional insurance options that provide more benefits, including accident protection, health protection, premium payment protection, and critical illnesses protection.

AXA Mandiri also provides protection that suits the needs of each customer segment. For business segment, AXA Mandiri provides credit card protection insurance products, such as Asuransi Mandiri Protection Plus which provides protection for Mandiri credit card holders and life insurance protection for Consumer Loan customers Asuransi Mandiri Corporate Health Plan, Asuransi Mandiri Corporate Savings, Asuransi Mandiri Corporate Life Plan that provides protection for employees within a company.

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Emma AXA Mandiri

 

Digital assistant who ready to help AXA Mandiri customers regarding their policy services and health needs online, anytime and anywhere via https://axa-mandiri.co.id/web/customer

Through Emma, AXA Mandiri customers can access:

 
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Policy Information

You can view the information related to the insurance policy, including product name, policy status, premium amount, premium due date, sum insured nominal, insurance benefits, insured, and beneficiaries.

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Investment information

You can view the total investment value, total number of units, investment fund name, and investment history.

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Unit price

You can view and compare the unit prices of your investment funds or all your investment data.

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Health insurance claim

You can submit an online claim and check the status of your submitted claim.

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Virtual class

You can join various virtual health classes according to the schedule.

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Emma e-Card

You can access Wellness Services to support your healthy lifestyle. Emma e-card gives opportunities for you to join in various activities, such as health webinars, free online yoga or Zumba class, and get special discounts from various merchants.

The First Bancassurance Academy in Asia

 

AXA Mandiri formed a Sales Academy to produce professional marketers and experts in their fields. Sales Academy is the first bancassurance channel training division for insurance marketers in Asia.

Through the Sales Academy, the quality of marketers is honed, so that they can properly market protection solutions according to customer needs.

There are more than 2,000 active marketers who have gone through a rigorous training process and received agency certification (license) from the Indonesian Life Insurance Association (AAJI).

Statement and Explanation About Investment Risk

 
  • PT AXA Mandiri Financial Services (AXA Mandiri) is a joint venture life insurance company between PT Bank Mandiri (Persero) Tbk and National Mutual International Pty. Limited (AXA Group) that started its operations since December 2003.
  • Insurance and unit link products of AXA Mandiri that are marketed through Bank Mandiri branch offices currently include Asuransi Mandiri Investasi Prestise, Asuransi Mandiri Elite Plan Prime, Asuransi Mandiri Elite Plan Protection, Asuransi Mandiri Legacy Plan Platinum, and Asuransi Mandiri Legacy Plan Titanium.
  • Those products are not issued by Bank Mandiri and not guaranteed by Lembaga Penjamin Simpanan (LPS).
  • For insurance products associated with investment (PAYDI), the investment value is the unit value using the unit price purchased on the following market day. Unit prices are subject to change at any time. This price depends on the chosen investment performance and investment risks.
  • The performance of investment funds from the past is not an investment returns’ indication or prediction in the future.
  • The investment returns of policy holder are not guaranteed. All risks, losses, and gains as the result from the investment are the policy holder responsibilities. Therefore, prospective customers are obliged to read and understand the terms in the brochure and Summary of Product and Services Information before making investment choices.
  • This is a general information and does not constitute a contract or guarantee for the investment performance. The exact conditions and rules regarding the product are described in detail in the insurance policy contract.