Fitur Kopra Bill Reminder

Billers who have access to Kopra by Mandiri with a closed payment mechanism. 

• Customers log in to Kopra by Mandiri.
• Customers access the Bill Reminder menu.
• Customers register their Biller Code according to the collection account registered in Kopra by Mandiri.
• Customers top up their push notification quota using the payment method displayed on the Kopra by Mandiri screen.
• The customer sends a push notification via the API single messaging or file upload by adding information to the billing data: Payer's Phone Number, Start Date (the time when the bill is first displayed in Livin' by Mandiri), and End Date (the time when the bill is no longer displayed in Livin' by Mandiri).

The Kopra Bill Reminder feature is subject to a fee that will be determined by agreement with the Biller.

The push notification quota available to the Biller consists of the initial quota received upon registering the Biller Code plus any additional top-up made by the Biller as needed. Top-up can be done for a fee that will be determined by agreement with the Biller.

The Biller can select the Biller Code for which they want to stop the Kopra Bill Reminder service by choosing the "stop service" action.

• Possibility of mismatch between billing data and the Payer's phone number, as Bank Mandiri only verifies whether the Payer's phone number provided by the Biller is a Livin' user or not (without verifying the accuracy of the billing data and the Payer's phone number).
• Potential communication network disruptions that could cause interruptions or prevent the Kopra Bill Reminder service from functioning properly.
• Possibility of delay anomalies in the delivery of push notifications to Livin' by Mandiri. 

You can contact Bank Mandiri through Mandiri Call Centre 14000 or through Bank Mandiri Branch Offices and can contact Mandiri Service Desk / mandiri.servicedesk@bankmandiri.co.id