Airport Premium
Private - Kenyamanan Airport Premium
Mandiri Private Airport Premium Assistance
AIRPORT PREMIUM ASSISTANCE
Airport Premium Assistance are exclusive Meet & greet services specially dedicated to Mandiri Private and Priority Customers at domestic departure or arrival flights Services covering assistance in check-in, airport baggage handling and escorting customers to the lounge or boarding gate (departure) and accompanying customers and collecting customer’s baggage from baggage collection zone and accompanying customers to meet people who will pick them up or public transport service at the exit gate (arrival).
Airport Premium Assistance excludes airport tax or other charges imposed during customer is in an airport location.
| No | Airports/Cities |
|---|---|
| 1 | Terminal 3 Domestik Bandara Seokarno Hatta - Tangerang |
| 2 | Terminal Domestik Bandara I Gusti Ngurah Rai – Denpasar |
| 3 | Terminal 2 Domestik Bandara Juanda – Surabaya |
| 4 | Terminal Domestik Bandara Kualanamu – Medan |
| 5 | Terminal Domestik Bandara Sultan Hasanuddin – Makassar |
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Airport premium assistance services are provided specifically to Mandiri Prioritas or Private customers who meet the minimum Fund Under Management (FUM) criteria which have been determined with a quota of each customer per year, namely as follows:
Tier FUM Segment Airport Premium Assistance Quota/Customer/Year (Pax) > Rp 5 M s.d < Rp 20 M Prioritas 3 Pax > Rp 20 M s.d < Rp 50 M Private 5 Pax > Rp 50 M s.d < Rp 100 M Private 10 Pax > Rp 100 M s.d < Rp 200 M Private 15 Pax > Rp 200 M Private 20 Pax -
Reservations for airport premium assistance services must be submitted no later than 3 days prior to the customer's scheduled departure through the Relationship Manager/Bank Mandiri Prioritas Outlet by enclosing the detailed flight schedules and mobile/phone contact number
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Cancellation of the scheduled airport premium assistance services must be submitted no later than 1 day prior to the customer's scheduled departure. If cancellation made on the departure day, customer's annual quota will be reduced.
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This benefit may not be assigned/used by other people.