Mandiri University
Mandiri University
Mandiri University

Mandiri University
Mandiri Corporate University is a working unit at Bank Mandiri that plays an important role in developing employee skills and competencies through various learning and development programs, in order to support Bank Mandiri's success in achieving 3 main targets in 2020-2024 on wholesale banking, SME & micro banking segments, as well as digital retail banking.

Overview
Vision
Mission
The History of MU

Vission
To be the Center of Knowledge and Excellence for the financial industry, and to develop the best leaders for the nation.

Our Mission
Mandiri University will bring a transformational impact for organisations and The Republic of Indonesia through the establishment of an innovative and sustainable learning culture by:
- Aligning the learning system to support Bank Mandiri into achieving organizational goals
- Developing the best leaders who provide superior performance to Bank Mandiri
- Adapting a continuous learning culture in every Mandiri employee


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Academy
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Facilitator Department
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Strategy Department
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Operational Department
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Signature Program
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Akademi Retail Banking
- Cluster Business Leader Training Program
- Regional Strategic Business Leader Program
- SME Competency Improvement
- Optimalisasi RMU
- Business Sales Leader
- Bisnis Ekosistem
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Akademi Wholesale Banking
- Structured Finance
- Structured Treasury
- Structured Trade
- Wholesale Sales Management Program
- Capital Market & Investment Banking
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Akademi Digital Banking & IT
- Digital Literacy
- Digital Innovation
- Digital Banking School
- IT School
- Backend & Front End Developer Bootcamp
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Akademi Risk Manajemen
- ODP Risk School
- FAL & CLB
- Audit Talk Series
- Forum APU PPT
- Cybercrime in Banking Practices
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Akademi Human Capital & Finance
- HC School Foundation Program
- Sertifikasi Competency Based Interview (CBI)
- Competency Management
- Customer Profitability Analysis (CPA)
- Change Management
- Think Like A Strategy Consultant
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Akademi Operation
- Operation Management
- Banking Operation School
- Property Appraiser Basic Education (PDP 1 & 2 )
- Rapid Improvement
- Effective Complaint Handling & Service Recovery
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Departemen Leadership & Menejerial
- Top Talent Development Program (MASLP, MALP, MAFLP, Women Leadership Program)
- Strategic Business Leader untuk L3 (Kantor Pusat)
- Overseas Postgraduate Scholarship Program
- ODP/SDP
- Mandiri People Manager

Mandiri University
(Kampus Wijayakusuma & Kampus Regional)The Wijayakusuma Campus is operated in 3 stages, which currently being carried out partially and will then be fully operating in mid-2024. When its fully operating, this campus will operate with various learning support technologies, including:
- 6 Regular Classrooms with Multimode Learning Delivery (Virtual, Hybrid & Metaverse
- 1 Virtual Studio equipped with Studio Green Screen
- 1 Mini Branch for Smart Branch Mock Up
- 1 Virtual Golf Room & 2 Spots for Mini Putt Golf
- 2 Digital Floor Directories & Timetable at the Lobby
- 2 Mini Digital Floor Directories at the 2nd Floor
- Interactive Classroom with Videotron & Digital Podium
- 5 Facilitator Stations with iMac connected to Digital Panel
- Digital Attendance using In-Class Tablet 10 Oculus Quest VR Tools
- Segways









Mandiri Corporate University is a working unit at Bank Mandiri that plays an important role in developing employee skills and competencies through various learning and development programs, in order to support Bank Mandiri's success in achieving 3 main targets in 2020-2024 on wholesale banking, SME & micro banking segments, as well as digital retail banking.
Mandiri University's contribution is made through the implementation of various strategies which can be broadly grouped into 3 pillars
- Capability enabler,
- Learning-to-business alignment,
- Learning experience design.
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WBA handle learning programs, in order to creates and develops employee competencies, especially in corporate banking, commercial banking, institutional relationship, special asset management, transaction banking, and treasury & international banking.
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RBA manage on develop employee competencies in network area & retail banking; including distribution network, small medium enterprise, micro banking, and consumer banking.
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RAC manage on upgrade employee competencies in wholesale risk area, retail risk, enterprise risk, internal audit, legal, compliance, and Anti-Money Laundering & Counter Financing Terrorism (AML-CFT).
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DIA manage on develop employee competencies in digital banking, IT application, IT infrastructure, IT strategy & architecture, and data analytic.
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OPA manage on develop employee competencies in banking operations, credit operations, cash & trade operations, electronic channel operations, retail credit center, and customer care.
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HCF manage on develop employee competencies in human capital, finance & strategy, corporate transformations, and enterprise-wide services.
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LMD manages employee competency learning and development programs for all levels of employees to develop leaders at every level of the organization. Through this development, leaders are expected to be able to effectively carry out their roles and responsibilities as tough independents and improve their leadership capabilities.
Employee technical competence development is supported by Subject Matter Experts (SME) that radiate across various work units. Meanwhile, for the development of soft skills competencies, Mandiri Corporate University has teaching resources and facilitators who are very experienced and are members of the Mandiri Facilitator Squad.
The functions of The Learning Strategy and Governance Department are to formulate general policies that related to learning and development as well as technical guidelines for implementing operational processes at Mandiri Corporate University.
In addition to formulating policies, LSG plays an important role in preparing the corporate university strategy, including proposing annual priority programs to support the corporate university strategy and monitoring its realization. LSG also supporting the Academy in carrying out the learning process.
Preparation, implementation and monitoring the results of training process are an important part of the Mandiri Corporate University operational cycle. These handled by an operational team that consists of 3 departments.
The three work units have different functions; this includes budgeting, analytics, operations, procurement as well as branding and partnership.
Through partnership activities, Mandiri Corporate University is also actively building a learning and development (L&D) network through various agencies, including corporate customers and various government agencies.
The Wijayakusuma Campus is operated in 3 stages, which currently being carried out partially and will then be fully operating in mid-2024. When its fully operating, this campus will operate with various learning support technologies, including:
- 6 Regular Classrooms with Multimode Learning Delivery (Virtual, Hybrid & Metaverse
- 1 Virtual Studio equipped with Studio Green Screen
- 1 Mini Branch for Smart Branch Mock Up
- 1 Virtual Golf Room & 2 Spots for Mini Putt Golf
- 2 Digital Floor Directories & Timetable at the Lobby
- 2 Mini Digital Floor Directories at the 2nd Floor
- Interactive Classroom with Videotron & Digital Podium
- 5 Facilitator Stations with iMac connected to Digital Panel
- Digital Attendance using In-Class Tablet 10 Oculus Quest VR Tools
- Segways
And the learning support facilities includes:
- Virtual Campus Tour using VR
- Mini Outdoor Amphitheater
- Executive Lounge
- Mini Café
- Shuttle Bus provided for transport between Bank Mandiri HQ and Wijayakusuma Campus and vice versa
- Auditorium
- Big Lecturer Class
- 20 Regular Classrooms with Multimode Learning Delivery (Virtual, Hybrid & Metaverse)
- Meeting Rooms in the Cocoons (di dalam Kepompong)
- Digital Library
- Gym
- Swimming Pool
- 50 Hotel Rooms
- Training Room MiiX








